Operations and Customer Service For Startups
Your Corporate Dashboard For Superior Customer Service and CRM


Only $89.95


Learn How to Develop and Use a Corporate Dashboard

Keep your finger on the pulse of all the critical metrics that impact your business. Learn the critical elements needed to build and maintain great customer service, where many companies fall down.

Our step-by-step system will help you set up and run your customer service and other operations with lower risk and better results, guaranteed! You will learn when and how to shift gears smoothly from a Stage #1 company, to stages #2 and #3. These stages require different “modes of operation” few people know how and when to make this transition without major bumps for customers and staff that cause lost revenue and customer loyalty.

This system will help you avoid the surprises and traps that come with growth and can kill companies or stop growth for long periods of time.

The rubber hits the road in the actual operations of your business. Having the right tools to understand day-to-day interactions with customers and measuring your success levels from their perspective is crucial to getting ready to scale your business. This live video is from the exclusive CEO and Entrepreneur Boot Camp – The Art and Science of Business Design™, which costs thousands of dollars to attend. We will review the critical elements needed to build and maintain great customer service, where many companies fall down.

Buy the DVD - Operations and Customer Service For Startups


“Every CEO, entrepreneur and senior executive needs to learn to use these tools, even though they may not know it, they will radically improve any business in short order.”
        --  Bob Norton, CEO of C-Level Enterprises

What You Will Learn:
  • Ways to monitor, manage and project your operations results better by developing a powerful corporate dashboard that will improve your entire business with template you can customize
  • How to operate on remote control so you as CEO can spend minimal time on operations while being confident you know exactly what is going on and work “on the business”, where the leverage is, not “in the business”.
  • How to institutionalize customer feedback so the best and worst information is not distorted or even completely filtered out by people with personal agendas and biases.
  • How customer service and marketing need to interact to be successful
  • Cultural factors you can influence to drive superior, more efficient customer service
  • How to properly capture and leverage customer feedback
  • The top eight ways to improve your customers service – doing these alone could add tens of thousands of dollars to your bottom line very quickly

Wayne Gretzky was asked why he is such a great hockey player. He replied that “while most hockey players go where the hockey puck is, I always goes where the puck will be”.

Don't use your accounting to predict the future,
this is like looking in the rear view mirror while driving.

We offer a 100% Money Back Guarantee for 30 Days

You can return this manual for a full refund within 30 days for any reason. Just tell us why it was not for you so we can try to avoid this in the future and we will gladly credit your account for the full amount.

Free Bonus Gift #1 - FREE BONUS VIDEO: Roadmap to a Successful Vision Every CEO and executive team needs to use this system – but most don’t know it. This system alone could save you hundreds of thousands of dollars by helping improve your business model and flush risk out of it.

Free Bonus Gift #2
- Free question answered by email - Value: $100-$200.
You will be able to email any single question to Bob Norton directly and get his answer back. Bob charges hundreds of dollars per hour to guide entrepreneurs, so this alone could be worth more than the cost of the book. We are doing this because we want to add more common questions and answers to the manual over time.

Free Bonus Gift #3
- A 10% discount on any C-Level Seminar.
If you decide to become a world-class entrepreneur and CEO by attending our CEO and Entrepreneur Boot Camp - The Art and Science of Business Design you will receive 10% off on any admission. This could save you over $150 too.

Free Bonus Gift #4
- A $249/year Value
- A FREE eZine Subscription to "The C-Level Advisor" is easily worth hundreds of dollars, but you get it free. Someday we may start charging, as this information can be priceless and save you many thousands of dollars in aggravation, time and mistakes and also drive your sales faster. You will get free excerpts from upcoming seminars, books, tapes and other products for CEOs and entrepreneurs before anyone else does.
Best of Success,
Bob Norton

Buy the DVD - Operations and Customer Service For Startups

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